Curriculum
Combo Course Salesforce - Administrator, Business Analyst
Course Module Administrator
0/16
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1. Introduction to Cloud Computing
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2. Introduction to Salesforce.com & Force.com
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3. Salesforce.com CRM (Customer Relationship Management) Overview
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4. Creation of company profile
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5. Salesforce Organization Security
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6. Salesforce Apps, Tabs, Data model, Objects, Fields
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7. Operators, Formulas, Rules and Functions
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8. Exploring Relationships
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9. Security and Sharing
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10. Business Process Automation in Salesforce
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11. Tools and Data Migration Tools
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12. Reports and Dashboards
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13. Salesforce App Exchange & Packaging
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14. Deployment
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15. Chatter
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16. Reports and Dashboards
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Course Module Business Analyst
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